tk111 Responsible Gaming — Stay Safe
When gaming starts causing stress instead of enjoyment, it is time to take notice. tk111 wants every player to play with awareness and within their own means. On this page you will find tools for setting limits, warning signs to watch for, and ways to get help.
What does responsible gambling mean?
Casino or sports betting — any form of wagering is a form of entertainment. But it stays that way only when the player decides for themselves how much time and money to spend. tk111 believes every player should play with their financial situation and mental wellbeing in mind.
Our Terms and Conditions clearly state that the minimum age to use this platform is 21. There is no way for anyone under age to open an account, and any account found to be in breach of this rule will be suspended.
Responsible gambling means not chasing losses by playing repeatedly, not borrowing money to place bets, and not taking time away from family or work to gamble. You can find answers to more questions on this in our FAQ.
tk111 wants you to keep gambling within a set budget — just as you would set aside a fixed amount for a cinema ticket or a meal at a restaurant. If you lose, remember it is the cost of entertainment; winning is a bonus.
Set your own limits
After logging in to tk111, the following tools are available from your account settings. If you need assistance, contact 24/7 live chat.
Deposit Limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately.
Session Time Limit
Choose how long you play in one session. When the time is up, the platform will automatically log you out.
Betting Limit
Set a cap on the total amount you can wager over a given period, so there is no way to go beyond your budget.
Self-Exclusion
Take a complete break from the platform for a set period (for example, 30 days, 6 months or 1 year). Your account cannot be used during this time.
Activity History
View your deposit, withdrawal and betting history at any time and analyse for yourself how much you are spending.
Cooling-Off Period
Take a break of 24 hours to 7 days to clear your head. You will not be able to play during this time, but your account will remain active.
How to recognise warning signs
If you notice any of the signs below in yourself or someone you know, consider seeking help.
- Continuing to play in the hope of recovering lost money, even though you know it is harmful.
- Borrowing money from family or friends to place bets, or hiding it from them.
- Wanting to stop but being unable to — you keep coming back.
- Spending too much time gambling at the expense of work, studies or family responsibilities.
- Frequent arguments or lying to family or close ones about gambling.
- Feeling restless, irritable or having trouble sleeping when you cannot play.
- Using money meant for everyday essentials (rent, food) to place bets.
- Feeling happy when winning but experiencing deep disappointment or distress after a loss.
How to set up self-exclusion
Self-exclusion is tk111's most effective safety tool. Once activated, no bets or deposits can be made from your account for the set period. To reactivate your account after the period ends, you must contact the support team directly.
- 1 Log in to your account from the tk111 login page.
- 2 Go to Account Settings and find the "Responsible Gaming" section.
- 3 Select the self-exclusion option and choose the duration you prefer.
- 4 Confirm — the exclusion will take effect immediately and cannot be cancelled before the period ends.
- 5 For any questions, reach the support team via 24/7 live chat or email.
Where to find help
If you are struggling, do not face it alone — use the options below to get help.
tk111 Support Team
tk111's 24/7 live chat and email support provides assistance in Bengali and English. Speak directly to us about account limits or self-exclusion.
Family and Close Ones
Let a family member or a trusted friend know about your gambling habits. Talk to them openly — having someone by your side is the greatest support.
Professional Advice
Consult a mental health or behavioural specialist. Gambling addiction is a recognised mental health condition — with the right support, it can be managed.
Our support email address: [email protected] — you can write to us in Bengali or English. Visit our About Us page to learn more about tk111's core goals and values.
tk111's commitment
tk111 believes that being a responsible platform is what true service means over the long term. That is why we do not only provide entertainment — we also aim to protect our players.
- Age is verified during the account verification process — accounts cannot be opened by those under 21.
- Self-exclusion or limit requests are acted on as quickly as possible.
- If a suspicious betting pattern is detected, the support team reaches out to the player.
- SSL encryption is used to keep personal information and financial transactions secure.
- Bengali-language support is available 24/7 via live chat and email — being there when it matters is our goal.